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VerbalAI

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Terms of Service

Last updated: November 29, 2025

1. Acceptance of Terms

By accessing and using VerbalAI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

VerbalAI provides an AI-powered voice calling platform that enables users to make calls, record conversations, analyze call data, and integrate with various business tools. The Service includes voice-to-text transcription, sentiment analysis, and automated call routing.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, threatening, or harassing content
  • Interfere with the Service or its security features
  • Attempt to gain unauthorized access to any systems
  • Use the Service for spam or unsolicited communications
  • Impersonate any person or entity

5. Call Recording and Consent

You are solely responsible for obtaining all necessary consents and complying with applicable laws when recording calls. You agree to inform all parties on a call that the conversation is being recorded when required by law.

6. Subscription and Payment

Certain features require a paid subscription. By subscribing, you agree to:

  • Pay all fees associated with your subscription plan
  • Automatic renewal unless canceled before the renewal date
  • Price changes with 30 days advance notice
  • No refunds for partial subscription periods

7. Intellectual Property

The Service and its original content, features, and functionality are owned by VerbalAI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. User Content

You retain ownership of content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive license to use, store, and process your content solely to provide the Service.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Merchantability and fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free service
  • Accuracy or reliability of AI-generated content

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VerbalAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any violation of these Terms. You may terminate your account at any time from your account settings.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes via email or through the Service. Your continued use after changes constitutes acceptance.

13. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms, please contact us:

VerbalAI Legal Team

Email: legal@verbalai.com

Address: 123 AI Street, Tech Valley, CA 94000